FAQ

Alakeel Recruitment Office provides mediation services for the recruitment of domestic workers for individuals.

• Housemaid
• Private Driver
• House Worker
• House Waiter
• Baby Sitter
• Nurse

Alakeel Recruitment Office provides:

• Credibility in dealings and accuracy in timings.
• Multiple nationalities and multiple experiences.
• Selecting domestic workers.
• Recruitment options and flexible payment.
• Replacement guarantee in case of absence or refusal to work.

Apply for Recruitment

920006110

Uthman Bin Affan Rd, An Nuzhah, Riyadh

• Recruitment VISA.
• Signing the contract of recruitment.
• Paying the fees of recruitment.
• National ID or Family ID for citizens. Iqama or Passport for residents.
• Home address and contacts numbers.

• The employer does not work for reasons not attributable to the employer.
• Non-compliance of the worker to carry out his duties in accordance with the employment contract concluded therefrom.
• Lack of the required experience as defined by the employer in the mediation services contract.
• The worker is ill or unable to perform his work, or the medical examination reports that have been performed are proven to be incorrect.
• The worker has left work for reasons not attributable to the employer.

• Applicants must be registered in Absher electronic system (Ministry of Interior). For more information about registration in Absher.
• Payment of VISA issuance of domestic workers (2000 SR) before the application is submitted through SADAD payment or ATM. For more information about SADAD payment for VISA.
• Ensure payment of traffic violations before the application is filed. For more information about payment of traffic fines.

• Proof of financial ability either through bank account statement or salary definition.
• All documents attached must be on behalf of the applicant.
• Terms of Salary Definition
• Terms of Account Statement

• Issuer:
• Government Sector: Employer.
• Private Sector: General Organization for Social Insurance (GOSI).
• Pensioners: Public Pension Agency.
• Basic Contents:
  • Employee Name
  • Salary
  • Signature
  • Stamp
  • Date of appointment (work shall commence for at least 3 months)

• The account statement should be detected for the last 6 months
• The account statement should not be old (issued within 3 months of submitting the application)
• Name
• Date
• Current balance
• Bank stamp

https://musaned.com.sa

Press on “Register New User” button

Fill out the form
– ID Number
– First Name
– Family Name
– Date of Birth
– Password: Choose a password containing letters, numbers and symbols (eg: Az% 123456789
– Confirm password: Rewrite the password chosen
– Mobile: The registered mobile number in Abshar system
– E-mail

After registering you will receive a text message on your mobile phone that contains the activation code. Enter the activation code

You will be logged into the Musaned system of issuing home-based work VISAs

Press on “Home Employment Visa Services” button

Press on “VISA Application” button

Fill out the form
– Occupation
– Nationality
– Destination
– Proof of financial ability (definition of salary or statement of account)
– Download attachments
– Enter monthly salary: The number must be identical to the attachments
– Click “Send Request”

You will be notified of the status of the application within one business day via your mobile or email

Saudi Family

Non-Saudi Family

Male or Female Citizen or non-Saudi Female

Special Needs (Saudi Family)

Special Needs (Non-Saudi Family or non-Saudi Female)

Male or Female Investor or family in which one spouse is an investor

Non-Saudi Family

Male or Female Citizen or non-Saudi Female

Special Needs (Saudi Family)

Special Needs (Non-Saudi Family or non-Saudi Female)

Male or Female Investor or family in which one spouse is an investor

• Financial ability does not permit the issuance of a VISA.
  • Based on the “Household Recruitment Controls“, the measurement of financial capacity is linked to two main factors: the first factor is the number of VISAs issued and active at the client when the application is raised. The second factor is the number of domestic workers currently in the client. The minimum salary or statement of account varies depending on the visa number to be issued.
• The attached documents are incomplete.
  • Based on the “Household Recruitment Controls“, attach all pages of the following documents: Account Statement or Salary Identification Certificate. The names in these documents must match the name of the applicant.
• The attached documents are unclear.
  • The attached documents must be clear so that all the required data are clearly shown.
• The number of issued visas exceeded the limit
  • Based on the “Household Recruitment Controls“, there is a higher limit of visas by category (issued, currently active and intended to be issued) and allowed to the applicant.
• The application can not be completed due to traffic violations on the applicant.
  • The applicant must pay for all traffic violations.
• The application can not be completed for non-payment of visa issuance fees
  • Applicant must pay the fees for issuing a visa for domestic workers (2000 SR)
• One of the attached documents does not have the same name as the applicant
  • The names in the documents must match the name of the applicant.
• The bank certificate is old
  • A bank certificate is required. And the date of the certificate shall not exceed 3 months from the date of filing the application
• The bank certificate is incomplete
  • All bank certificate pages must be available for completion.
  • You must verify that the average statement of account is commensurate with the specific capacity in front of the required number of visas.
• Non-Saudi family is required to recruit by proving a definition of salary only
  • Based on the “Household Recruitment Controls“; the non-Saudi family can prove their financial ability by means of a salary identification certificate.
• The signature of the applicant and the stamp on the salary definition must be present
  • The applicant must sign and stamp the salary. (Salary, date of employment for private sector not less than 3 months)
• Applicant’s social status does not permit the issuance of a visa for the required occupation
  • In accordance with the “Household Recruitment Controls“; recruitment is available to individuals in accordance with the nature of the applicant’s social status.
• If the applicant is single or single, he must be at least 25 years old
  • According to the “Household Recruitment Controls“; the applicant must be single or single to be at least 25 years of age.
• Please update the social status in Absher (Ministry of the Interior)
  • To accept the application, the applicant’s data must be correct and in conformity with the accompanying documents.

In case the applicant is prohibited from recruiting for the existence of previous labor cases.

Apply for Recruitment

920006110

Uthman Bin Affan Rd, An Nuzhah, Riyadh

The employer signs the recruitment contract with the domestic worker, clearly defining the following elements:

1. The type of work the domestic worker is committed to performing.
2. The wage paid by the employer to the domestic worker.
3. Rights and duties of both parties.
4. Duration of the trial.
5. Duration of the recruitment contract and ability to extend it.

The employer must comply accordingly:

1. The domestic service worker shall not be required to perform any work other than that agreed upon in the contract, or to work with third parties, except in cases of necessity, provided that the work to which he is assigned does not differ materially from his original work.
2. The domestic worker shall not be required to carry out any hazardous work or damage that threatens his life, his health, or his human dignity.
3. Not to hire the domestic worker, or to be allowed to work for his own account.

The domestic worker must comply accordingly:

1. Follow the orders of the employer and his family members regarding the implementation and performance of the agreed work, and take care of the usual person.
2. Not refusing to work or leave the service without a legitimate reason.
3. Not working for his own benefit.

When the domestic worker leaves the work, the employer must inform the nearest police station, to comply accordingly:

1. Inform the Passport Department of the escape of the domestic service worker to take the necessary action.
2. Inform the Labor Office, to ensure that the domestic worker does not have a claim against the employer, or the employer has a claim against the domestic worker. When there is an action, the Labor Office must inform the Passport Department.
3. Provide the author with a copy of the escape notice.

VISA validity service.

The procedures if losing the passport of the domestic worker is as follows:

1. A letter from the employer or his legal agent, signed and certified by the Chamber of Commerce and the pledging that the passport is not held or in the possession of any governmental department.
2. Declaring the loss of the passport in a local newspaper.
3. Copy of the lost passport if available.
4. Attach a copy of the residence of the owner of the lost passport.
5. Filling out the investigation form for the loss of the passport, reasons and reasons for losing it by the person who lost the passport and stamping it with the seal of the establishment or the signature of the employer.

The procedures for applying for a replacement residence permit is as follows:

1. Inform the competent authority of passport department or police for the loss of residence permit.
2. Bring a letter from the employer or the resident head of the family to the passport department, indicating the reasons for the loss of the residence permit and the place where it was lost.
3. Bring the passport of the expatriate beneficiary of the residence “valid” with a copy of the lost residence permit, if any.
4. Filling out the form for the loss of residence permit, at the Passport Department.
5. Filling out the form for issuing the residence permit, matching the information stated in the passport, signing the form and stamping it with the stamp or employer signature.
6. If the remaining period of residence is less than one year old, the one-year residence fee (SR 500) will be paid by SADAD.
7. Bring (2 photos) colored, new and size (6×4)
8. In case of non-communication within 24 hours, the fine for the loss of the residence permit (SR 1,000) shall be paid under Article 61 minimum.
9. Fingerprint registration is required.

For more information, please visit the following link: Procedures for applying for replacement residence Iqama

The employer must comply accordingly:

1. The agreed wage shall be paid at the end of each Hijri month, unless otherwise agreed by the parties in writing.
2. The wage and its dues shall be paid in cash or by cheque. This shall be documented in writing, unless the worker wishes to transfer it to a specific bank account.

It is not permissible to deduct from the wages of the domestic worker except in the following cases and not exceeding half the wage:

1. Costs of damages, intentionally or negligently.
2. Advance payment received from the employer.
3. The execution of a judgment or an administrative decision issued against him, unless stated in the judicial decision or administrative decision that the deduction exceeds half the wage.

Yes, and the employer must comply accordingly:

1. Exit and return visa for the domestic service worker through Absher system.
2. Issuing a travel visa according to the regulations of the country to be visited through the Embassy.

The domestic worker must comply accordingly:

1. Does not harm family members, including children and the elderly.
2. Preserves the secrets of the employer, family members and persons in the house during work, and not to disclose it to others.
3. Does not affect the dignity of the employer and his family members, and not interfere with them.

Without disrupting other regulations, the employer who contravenes the provisions of these regulations shall be punished as follows:

1. A fine of not more than (2000 Riyals), or to prevent him from recruitment for one year, or both.
2. If the offense is repeated, he shall be punished with a fine of not less than (2000 SR), not exceeding (5000 Riyals), or by preventing him from recruitment for three years, or both.
3. If the violation is repeated for the third time, the Committee may prevent the violator from recruitment permanently.
4. The penalty shall be multiplied by the number of offenses established against the employer.

Without disrupting other regulations, the domestic worker who contravenes the provisions of these regulations shall be punished as follows:

1. A fine of not more than (2000 Riyals), or prevent him from working in the Kingdom permanently, or both.
2. The fines shall be multiplied by the number of irregularities fixed on the domestic worker.
   Domestic workers shall afford the costs of return to their countries. If he or she did not have financial dues that would meet the fines, they would be deported to their countries at the expense of the Kingdom.